Frequently Asked Questions

Organisation Settings> General Settings

Organisation Settings> Custom Attributes

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Attendance Management > Shift Management > All Shifts

User Management > Select the user and click delete. Once you delete a user, previous access histories of the user will not be visible. Hence, we suggest deactivating a user if you might need the access histories.

User Management> Click on the user’s name (Note: Contact number, once added, cannot be edited)

User Management > Click on the checkbox next to the user’s name > Click on Deactivate on the top-right bar

Enable door schedules for the organization

Go to Access Management > Door Schedule

Yes. Go to User management> click on user name> from the right corner go to Access Points. You will find the doors. Drag it to the assigned section for the user and click on save changes.

Open User Detail Page > Edit Access Type

Go to user Management> click on user name> click on edit>enable GPS access